Page 1 of 1

No save button

Posted: Mon Dec 13, 2021 2:58 pm
by Helsing001
I'm trying to use the VPN Client PRO application on Android but on my Android 9 TV Box there's no save button. I checked on my phone and it is present there. I attached how it shows on the TV Box.

The VPN itself seems to be working: I can add an OpenVPN configuration file and successfully connect to my VPN. The issue I'm having: I'm only connecting to VPN in order to be able to connect to the local network present on the VPN server side, but by default the 'Don't route the local network' is checked and because of this I can't access the local network (the official OpenVPN does route by default the local network, I don't know why for this the default is the opposite).

Could we have an update where I can see the save button so I can update the configuration?

Re: No save button

Posted: Mon Dec 13, 2021 3:42 pm
by admin
Hello,

from the photo it looks like you are using an old version.
Please, remove the app and install it from Google Play.

Re: No save button

Posted: Mon Dec 13, 2021 3:45 pm
by Helsing001
I installed it from Google Play. Then, seeing no save button I thought it might be older (although Google Play installs the latest version, from what I know), so I uninstalled it, downloaded an APK that is just 8 days older and installed that, it was the same. Then I tried a version 1 year older, hoping it's a recent bug - it's the same.
So, it's not an old version, it's probably a bug for (maybe) wider screens?

Re: No save button

Posted: Mon Dec 13, 2021 4:15 pm
by admin
The TV layouts are correctly saved in res/layout-land-television, so Android TV device must use them instead of phone layouts.
Seems that your TV device uses the wrong layouts.

This is how it should be seen on TV:
Screenshot_1639411930.png
Screenshot_1639411930.png (31.04 KiB) Viewed 1412 times

Re: No save button

Posted: Mon Dec 13, 2021 4:18 pm
by Helsing001
Thanks!
Can you think of any solution to this? If only I could reach that save button :)

Re: No save button

Posted: Mon Dec 13, 2021 4:38 pm
by admin
You're welcome.
I'm sorry but the problem seems on your device.
Have you checked for device firmware updates?

Re: No save button

Posted: Tue Dec 14, 2021 9:28 am
by Helsing001
Yeah, there aren't any.
No worries, the problem is I was using the official OpenVPN application, which was working when connected to the WiFi, but now my WiFi doesn't work anymore, so I wired the TV Box, unfortunately now the official application breaks when connecting to the VPN. VPN Client PRO doesn't break, but I can't change the settings. I guess I will buy a USB WiFi adapter or change the TV Box.