On Deamnd for some app's

Support requests about VPN Client Pro
admin
Site Admin
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Joined: Fri Feb 15, 2019 4:04 pm
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Re: On Deamnd for some app's

Post by admin »

Hello,

here the steps:
  • stat the app
  • tap on top left icon
  • tap on "Connect on demand" button
  • set the "On demand mode" to "Connect when the selected apps send a packet"
  • tap on "+" button
  • select the VPN profile
  • select the "Connect on demand" option
  • use the "+" button to add the apps
  • save the changes
Remember also to set the "Disconnect when the VPN is inactive" option in the WireGuard VPN profile "Interface" section
chrisxen
Posts: 6
Joined: Tue Jan 25, 2022 3:31 pm

Re: On Deamnd for some app's

Post by chrisxen »

hello,

when I use the option "Disconnect when the VPN is inactive" I have issues with my streamings app. they freeze non-stop.

I am using 2 VPN locations for 5 services.

if I deselect the option "Disconnect when the VPN is inactive" and deactivate/activate the VPN manually then everything is ok.

could you help pls?

thanks
admin
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Joined: Fri Feb 15, 2019 4:04 pm
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Re: On Deamnd for some app's

Post by admin »

This problem seems related to the way your streaming apps handle the VPN connection/disconnection.
Do you use a WireGuard VPN?
chrisxen
Posts: 6
Joined: Tue Jan 25, 2022 3:31 pm

Re: On Deamnd for some app's

Post by chrisxen »

yes VPN protocol
chrisxen
Posts: 6
Joined: Tue Jan 25, 2022 3:31 pm

Re: On Deamnd for some app's

Post by chrisxen »

if I set the secs to 5+ then streaming works for 10-15 secs, drops once and comes back
admin
Site Admin
Posts: 810
Joined: Fri Feb 15, 2019 4:04 pm
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Re: On Deamnd for some app's

Post by admin »

Thank you for the informations.
I will check about this issue...
chrisxen
Posts: 6
Joined: Tue Jan 25, 2022 3:31 pm

Re: On Deamnd for some app's

Post by chrisxen »

thanks and hopefully there is a solution
admin
Site Admin
Posts: 810
Joined: Fri Feb 15, 2019 4:04 pm
Contact:

Re: On Deamnd for some app's

Post by admin »

I have done some testing and it seems to work as expected.
Have you checked the VPN logs for errors?
chrisxen
Posts: 6
Joined: Tue Jan 25, 2022 3:31 pm

Re: On Deamnd for some app's

Post by chrisxen »

I don't see any error on VPN logs.

its a specific streaming service, keep freezes non stop when enable the option
chrisxen
Posts: 6
Joined: Tue Jan 25, 2022 3:31 pm

Re: On Deamnd for some app's

Post by chrisxen »

I sent an email, if you can check it and reply
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