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purchased version CRASHES on new phone

Posted: Wed Mar 15, 2023 12:03 pm
by Panther
I have used VPN Client Pro successfully on my old phone "motorola G7" - Android 10
I've purchased a new phone "motorola edge 30" - Android 12

on this phone the App crashes, when i want to connect.
I have made a backup of the settings in the old phone via the app and imported the backup in the new phone.

what can i do?

Re: purchased version CRASHES on new phone

Posted: Wed Mar 15, 2023 4:24 pm
by admin
Hello,

there are no known issues with Android 12.
Have you tried removing the app and reinstalling it from Google Play?
Are there any errors in the VPN log?

Re: purchased version CRASHES on new phone

Posted: Thu Mar 16, 2023 5:40 am
by Panther
Hi, thx, removing and reinstalling solved the problem.
Only for Information, where can find the VPN log?

Re: purchased version CRASHES on new phone

Posted: Thu Mar 16, 2023 8:15 am
by admin
Great! Thank you for the feedback.
To see the log you need to tap on VPN profile and then tap on LOG tab