Connectivity change detected: WiFi - <unknown ssid>

Support requests about VPN Client Pro
usadream
Posts: 2
Joined: Mon Mar 23, 2020 5:41 am

Connectivity change detected: WiFi - <unknown ssid>

Post by usadream »

First of all, thank you for the great app. The only issue I have is, that the wireguard VPN does not disconnect automatically when connected to the home wifi, even if the SSID is selected in the auto connect exception list (see screenshot). The app doesn't seem to recognize the SSID the phone (Samsung Note10+, Android 10 original) connects to. Is there a known fix to this I have to change on the router or the phone? (Btw. even selecting "Disconnect when the mobile connectivity is down" doesn't fix the issue).

Thank you for ur support
Thomas

Log:
2020-03-22 16:45:03 Connectivity change detected: WiFi - <unknown ssid>
2020-03-22 16:45:03 The connectivity is changed.
2020-03-22 16:45:03 Restarting...
2020-03-22 16:45:05 Add peer x.x.com[x.x.x.x]:x
2020-03-22 16:45:05 set keep alive to 60
2020-03-22 16:45:05 -> 0.0.0.0/0
2020-03-22 16:45:05 -> ::/0
2020-03-22 16:45:05 Send handshake (1) to x
2020-03-22 16:45:05 Handshake with x completed
2020-03-22 16:45:05 Connected
Attachments
Screenshot_20200323-065902_VPN Client Pro.jpg
Screenshot_20200323-065902_VPN Client Pro.jpg (291.07 KiB) Viewed 1800 times

admin
Site Admin
Posts: 643
Joined: Fri Feb 15, 2019 4:04 pm
Contact:

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by admin »

Thank you too for using the app
On latest Android versions the WiFi SSID can be get only if the App has the Location permission and the Android's Location (GPS) feature is enabled.
Please try to open Android's settings, check the app permission and enable the Location feaure

usadream
Posts: 2
Joined: Mon Mar 23, 2020 5:41 am

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by usadream »

Thank you for your feedback, I now switched the permission to have the location always available instead of only when using the app, will report back in case that didn't help.

ThePhantom79
Posts: 4
Joined: Wed Nov 04, 2020 8:43 am

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by ThePhantom79 »

Hello,
after migrate my config to my new phone OnePlus 8T (Android 11 !!) , I have some issues.

I want to use autoconnect as before and VPN should be disconnected, if I am connected to specific WLANs.
So.
- autoconnect is enabled
- "disconnect, when mobil connectivity is down" is enabled
- "connect when wifi is up, except <my SSIDs>" is enabled

Disconnet does not work, and I can see in the log, that only "unknow SSID" is logged.
As I know, the APP must have access to location services, so I give access to them, BUT:

I have only three options for allow access to location in android 11 for this (!) app:

- access while app is running
- ask everytime
- deny

I miss the option "allways give access". This option is available for many other apps (like facebook, maps), but also not for all other apps. What is the difference for that? I think, that is the reason, why I get the "unknown SSID"-LOG (and therefor disconnection does not work)

regards
Last edited by ThePhantom79 on Wed Nov 04, 2020 1:19 pm, edited 1 time in total.

yochaigal
Posts: 11
Joined: Tue Mar 12, 2019 11:25 pm

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by yochaigal »

I have this issue as well. Apparently in Android 11 apps need to specifically request "Allowed All The Time" Location permissions; the latest update supposedly fixes this but that doesn't seem to be the case.

Running Android 11 on my Pixel 4 XL.

admin
Site Admin
Posts: 643
Joined: Fri Feb 15, 2019 4:04 pm
Contact:

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by admin »

Yes, the problem is related to the Location permission and has been introduced by the mandatory change targetSdkVersion 29 requested by Google Play.
I thought I solved the problem in version 1.00.60, but in reality it was only partially fixed on devices with Android 10.
The problem should be definitely fixed with the new version 1.00.61 which has already been uploaded to Google Play and is awaiting review.
I hope it will be approved soon.
My apologies for the issues

admin
Site Admin
Posts: 643
Joined: Fri Feb 15, 2019 4:04 pm
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Re: Connectivity change detected: WiFi - <unknown ssid>

Post by admin »

The new release 1.00.61 is available on Google Play.
This version should solve the issues.
Please, update the app

yochaigal
Posts: 11
Joined: Tue Mar 12, 2019 11:25 pm

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by yochaigal »

Confirmed, I can now set location settings to Always!

admin
Site Admin
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Re: Connectivity change detected: WiFi - <unknown ssid>

Post by admin »

yochaigal wrote:
Wed Nov 04, 2020 6:00 pm
Confirmed, I can now set location settings to Always!
Great! Thank you for the feedback

ThePhantom79
Posts: 4
Joined: Wed Nov 04, 2020 8:43 am

Re: Connectivity change detected: WiFi - <unknown ssid>

Post by ThePhantom79 »

Works now as expected. 8-)
Thank you for the great Support.

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