Hi,
My subscription that I have is no longer being detected by my android TV device and even if I try to resubscribe via the TV nothing happens.
Any help on this please as its so useful having wireguard vpn on an nvidia shield.
Thanks
Subscription on Android TV
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admin
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Re: Subscription on Android TV
Hello,
this issue should be related to a problem in the Google Play app data.
Please try to open the Android settings, go to Apps section, find the Google Play app and tap on it, tap on "Clear data", confirm and finally reboot the device.
this issue should be related to a problem in the Google Play app data.
Please try to open the Android settings, go to Apps section, find the Google Play app and tap on it, tap on "Clear data", confirm and finally reboot the device.
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mikeb
- Posts: 3
- Joined: Sat Sep 12, 2020 11:56 am
Re: Subscription on Android TV
Hi,
I have that and it doesnt detect the subscription still and when trying to resubscribe it just says "You have already subscribed to this item".
Thanks
I have that and it doesnt detect the subscription still and when trying to resubscribe it just says "You have already subscribed to this item".
Thanks
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lejen
- Posts: 4
- Joined: Mon Sep 21, 2020 11:48 am
Re: Subscription on Android TV
Also have similar issue. Anyone have a solution? Clear data Playstore, play service, app itself.. didn't work
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admin
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Re: Subscription on Android TV
Did you update the device firmware in the last few days?
@leien
Do you also use a nvidia shield device?
@leien
Do you also use a nvidia shield device?
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lejen
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Re: Subscription on Android TV
I use TCL android tv. Latest firmware. Android 9admin wrote: Mon Sep 21, 2020 8:46 pm Did you update the device firmware in the last few days?
@leien
Do you also use a nvidia shield device?
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admin
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Re: Subscription on Android TV
Are you sure that Google Play and Google services app are installed and enabled?
Have you tried to remove the app and reinstall it from Google Play?
Have you tried to remove the app and reinstall it from Google Play?
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lejen
- Posts: 4
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Re: Subscription on Android TV
Both Google play & service installed (certified). Already try re install,same. Only happen on Android TV, on phone, app can detect subscription.admin wrote: Tue Sep 22, 2020 4:14 pm Are you sure that Google Play and Google services app are installed and enabled?
Have you tried to remove the app and reinstall it from Google Play?
Subscribe to custom, wireguard feature.
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admin
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Re: Subscription on Android TV
In my opinion the problem is related to some updates on the TV device, anyway to be sure I sent you a PM with a link to a old app version.lejen wrote: Tue Sep 22, 2020 7:18 pmBoth Google play & service installed (certified). Already try re install,same. Only happen on Android TV, on phone, app can detect subscription.admin wrote: Tue Sep 22, 2020 4:14 pm Are you sure that Google Play and Google services app are installed and enabled?
Have you tried to remove the app and reinstall it from Google Play?
Subscribe to custom, wireguard feature.
Please, can you try it and give me a feedback?
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mikeb
- Posts: 3
- Joined: Sat Sep 12, 2020 11:56 am
Re: Subscription on Android TV
No there was no updates as far as I could tell. I also factory reset the device as part of troubleshooting and the issue still persists.admin wrote: Mon Sep 21, 2020 8:46 pm Did you update the device firmware in the last few days?
@leien
Do you also use a nvidia shield device?